Customer Services - Here to help you

Customer Services

Welcome to BPW's Customer Services. We hope that this page will help answer your queries, but please don't hesitate to contact us if you require further assistance and we will be happy to help.

T: 0116 2816100 E:

BPW Assist logo

Due to the large number of operators specifying BPW running gear, 'BPW ASSIST' was launched to offer a comprehensive and rapid breakdown service anywhere in Europe.

Available around the clock simply call the free 24 hour BPW Assist hotline for breakdown recovery.

Operated in conjunction with Scania Assistance, membership of the scheme is free, but anyone wishing to join must first register with BPW.

For further details contact Customer Services
T: 0116 2816100 E:

BPW's Global Service Network

With a worldwide service network of over 3,200 agents, BPW is always there to help. You can relax, knowing you will always get expert, reliable support wherever you are in the world.

To find your nearest BPW Service Station, Service Partner or Spare Parts Dealer select from either the UK or Republic of Ireland below:

click to go to uk map

click to go to Ireland map

Become a BPW Service Station or Service Partner

If you wish to join BPW's prestigious global service network, please find the criteria required below:

BPW Service Stations

BPW Service Partners

For BPW Service Partner applicants, the criteria includes all the above plus the following:

Please be advised that appointments for both the above are also dependent upon the needs in a particular location.

To discuss the application process please contact Customer Services T: 0116 2816100 E:

BPW Training Courses

BPW offer a wide range of highly rated courses, visit our training webpage today for further details.

BPW's Infomobil
BPW's Prestigious Infomobil

Warranty Forms

The following forms are available for you to download as PDF files so that you may complete them and return to BPW by fax 0116 281 6141 or

Heavy Axles

download the warranty form

Warranty Registration for ECO Plus Axle System

Registration is an absolute requirement for obtaining warranty cover. Please complete and return this form to our Customer Services Department by
fax 0116 281 6141 or email

Terms of Warranty

download the warranty claim form

Heavy Axle Warranty Claim Form

Please download and complete this form in full to begin a warranty claim.


download the VOSA brake test information sheet

VOSA Brake Test Trailer Information Sheet

Please download and complete this form and return with a copy of your VOSA Brake Test Form to our Technical Department by fax 0116 281 6141 or


download the terms of warranty for ECO Plus 3 with ECO Air Suspension.

BPW ECO Plus 3 with ECO Air Suspension - Terms of Warranty

Please download and review this document for all warranty information related to this product.


BPW Limited, Centurion Way, Meridian Business Park, Leicester, LE19 1WH | Tel: 0116 281 6100 | Email: | Twitter: @BPW_UK